Privacy Policy
Effective Date: April 12, 2023
Last Updated: July 25, 2026
At Stina's Naturals, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, place an order, or subscribe to our email list.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Shipping address
- Billing address
- Phone number (if provided)
- Order history
- Customer service communications
When you make a purchase, your payment information is processed securely through our payment processor. Stina's Naturals does not store your debit card, credit card, or other payment information.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your purchases
- Respond to customer service requests
- Send shipping confirmations and tracking updates
- Improve our website and customer experience
- Send promotional emails, newsletters, discounts, and product announcements if you subscribe to our mailing list
- Prevent fraud and maintain the security of our website
Email Marketing
If you subscribe to our email list, we may send you promotional emails regarding:
- New product launches
- Sales and discounts
- Restocks
- Business updates
- Educational hair care content
We use Omnisend to manage our email marketing. You may unsubscribe at any time by clicking the "Unsubscribe" link located at the bottom of any marketing email.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance the performance of our website.
Most web browsers allow you to control cookies through your browser settings.
Sharing Your Information
Your privacy is important to us.
We do not sell, rent, or trade your personal information to third parties.
We only share your information with trusted service providers that help us operate our business, including but not limited to:
- Big Cartel (online store platform)
- Stripe (payment processing)
- Omnisend (email marketing)
- USPS and other shipping carriers (order fulfillment)
These companies only receive the information necessary to perform their services.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While no method of electronic storage or transmission over the internet is 100% secure, we strive to use commercially reasonable safeguards to protect your information.
Your Privacy Rights
You may request to:
- Access the personal information we have about you
- Correct inaccurate information
- Update your personal information
- Request deletion of your personal information, subject to applicable legal requirements
- Opt out of receiving marketing emails at any time
To make a request, please contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age. If we learn that we have collected information from a child without appropriate parental consent, we will promptly delete that information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
Any updates will be posted on this page with a revised Last Updated date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Stina's Naturals
📧 stinasnaturalsllc@gmail.com
Thank you for trusting Stina's Naturals. We appreciate your support and are committed to protecting your privacy while providing quality products and exceptional customer service.